MGT2IMG Subject Title: International Management



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La Trobe Business School INTERNATIONAL MANAGEMENT MGT2IMG Subject Learning Guide Summer Semester 2017 Bundoora Subject Coordinator(s): Dr Nicola McNeil La Trobe University 2 Table of Contents SUBJECT DETAILS 3 GENERAL DETAILS 3 ENROLMENT REQUIREMENTS 3 STAFF CONTACTS 3 SUBJECT DESCRIPTION 3 SUBJECT INTENDED LEARNING OUTCOMES (SILOS) 3 GRADUATE CAPABILITIES 3 LEARNING ACTIVITY SUMMARY 4 ASSESSMENT AND FEEDBACK SUMMARY 4 LEARNING RESOURCES 4 STUDENT FEEDBACK ON SUBJECT SURVEY 4 FOR INFORMATION ON STUDENT FEEDBACK ON SUBJECTS REFER TO: 4 HTTP://WWW.LATROBE.EDU.AU/STUDENTS/GET-INVOLVED/SPEAK-UP/SUBJECTS-TEACHING 4 POLICIES, PROCEDURES AND GUIDELINES 5 ACADEMIC INTEGRITY 5 SPECIAL CONSIDERATION 5 EXTENSIONS, LATE SUBMISSIONS AND PENALTIES 5 RESULTS, REVIEWS AND RE-MARKS 5 SCHEDULE OF LEARNING ACTIVITIES 6 SESSION PLAN 6 LEARNING ACTIVITY DETAILS 6 STUDENT LEARNING UNIT (SL) 6 LEARNING MANAGEMENT SYSTEM (LMS) 6 LIBRARY 6 STUDENT SUPPORT SERVICES 6 PEER LEARNING ADVISERS 7 ASSESSMENT AND FEEDBACK DETAILS 8 La Trobe University 3 Subject Details GENERAL DETAILS Subject Code: MGT2IMG Subject Title: International Management Teaching Period: Semester 2 Location(s): BU Credit Points: 15 CP Mode: Blended Level: Level 2 ENROLMENT REQUIREMENTS Prerequisites: MGT1FOM or BUS1BUF Co-requisites: Nil Incompatibles: Nil Assumed Skills & Knowledge: Students with special needs whose participation in this unit might be limited by any study requirements are encouraged to consult the Equity and Diversity Unit. Special Study Requirements: Access to the internet is required for this subject STAFF CONTACTS Role Campus Name Email Telephone Room Subject Coordinator BU Nicola McNeil n.mcneil@latrobe.edu.au 94791471 MAR 363 SUBJECT DESCRIPTION In this subject, you will gain an appreciation of how changes to the international business environment impact on the conduct of businesses in the domestic and international arena. We begin the semester by examining the main drivers of globalisation and the development of multi-national enterprises. We explore how businesses internationalise, with a specific focus on strategies for internationalisation, and how business structures and processes can support these strategies. Within this discussion, we focus specifically on issues of cross cultural management and knowledge transfer. We conclude our examination of international management by discussing the ethical, social and environmental responsibilities of multi-national enterprises. SUBJECT INTENDED LEARNING OUTCOMES (SILOS) Upon successful completion of this subject, you will be able to: 1 Identify the forces of globalisation and evaluate their impact on the operation of domestic and international businesses 2 Apply theories and concepts relevant to international business to address the challenges of managing across national borders 3 Assess the impact of differences in national cultural values and social institutions on the management of multi-national enterprises 4 Analyse the implications of ethical, social and environmental responsibilities on the behaviour of multi-national enterprises 5 Demonstrate professional writing and speaking skills in the context of international business; and 6 Participate effectively in teams to produce and outcome for a professional and scholarly audience in international business GRADUATE CAPABILITIES The following Graduate Capabilities (GCs) are evaluated in this subject: GC GC Point a Writing Midpoint b Speaking Midpoint c Inquiry/Research Midpoint d Critical Thinking and Analysis Midpoint e Creative Problem Solving Midpoint La Trobe University 4 f Teamwork Midpoint g Information Literacy Midpoint h Ethical awareness Midpoint LEARNING ACTIVITY SUMMARY Learning Activity: Schedule Online learning materials Weeks 1-6 Workshops (face-to-face) Weeks 2-6 Further information is available at http://www.latrobe.edu.au/timetable/ ASSESSMENT AND FEEDBACK SUMMARY Assessment Tasks: Due Date SILOs GCs % Comments Reflective Exercise 22 January by 11.55pm 1-6 a c d e f g h 20% 1000 words Pecha Kucha Group Presentation 5 February by 11.55pm 1-6 a b c d e f g h 30% 20 powerpoint slides, 20 second narration per slide Examination Examination period 1-6 a d e g h 50% LEARNING RESOURCES Reading Type Title Author and Year Publisher Prescribed Text International Management: Culture, strategy, behaviour, 9th edition Luthans and Doh, 2015 McGraw Hill STUDENT FEEDBACK ON SUBJECT SURVEY The Student Feedback on Subjects (SFS) Survey is part of the quality assurance process that occurs across the university. In this survey you are invited to tell us about your learning experiences in this subject. Your views will be taken seriously and will assist us to enhance this subject for the next group of students. The surveys are anonymous, and you will be invited to participate via an email sent to your account during the survey period. We have made significant changes to MGT2IMG over the past two years, as a direct result of student’s feedback. Examples of these changes include:  We adopted a new textbook in 2016;  The weighting of the examination was reduced to 50% in 2016; and  The internal assessment items were redesigned so that they were more engaging, and helped students develop important skills. La Trobe University 5 Policies, Procedures and Guidelines The University has a comprehensive policy framework to which both staff and students must adhere. You should familiarise yourself with those policies, procedures and guidelines likely to affect you especially the following:  Academic Integrity  Academic Progress  Assessment and Feedback  Extension to Submission Dates  Late Submission of Assessment Tasks  Occupational, Health and Safety [OHS]  Privacy  Special Consideration  Student Charter  Use of Electronic Mail The relevant policies, procedures and guidelines can be found on the website at: http://www.latrobe.edu.au/policy/ Academic Integrity Academic integrity means being honest in academic work and taking responsibility for learning the conventions of scholarship. La Trobe University views this seriously as evidenced by the following extract: Academic honesty is a fundamental principle in teaching, learning, research and scholarship. The University requires its academic staff and students to observe the highest ethical standards in all aspects of academic work and it demonstrates its commitment to these values by awarding due credit for honestly conducted scholarly work, and by penalising academic misconduct and all forms of cheating. Academic Integrity Procedures (2012, p. 1 of 6) Academic misconduct includes improper referencing, plagiarism, copying and cheating. You should familiarise yourself with your responsibilities in relation to Academic Integrity and if you have any questions, direct them to your Course Coordinator. Information can be found on the website at: http://www.latrobe.edu.au/students/learning/academic-integrity. For assistance with referencing visit http://www.latrobe.edu.au/students/learning/academic-integrity/referencing-help Special Consideration Special Consideration is the term used to describe a process that applies an equity measure to ensure that where any temporary adverse circumstances beyond the control of a student, that impact negatively on that student’s ability to demonstrate their learning achievement for an assessment task, is taken into account. Eligibility to apply for Special Consideration does not automatically imply eligibility to receive it. Certain criteria must be satisfied in order to receive Special Consideration. Submission of special consideration applications for assignments, mid-semester tests and final examinations should be made online at: http://www.latrobe.edu.au/special-consideration Extensions, Late Submissions and Penalties There are policies and procedures to guarantee fair, consistent and transparent treatment of late submission of assessment tasks provide equity around extensions to submission dates and penalties associated with not submitting assessment by the due date and time. Please refer to the relevant policies, procedures and guidelines website at: http://www.latrobe.edu.au/policy/documents/late-submission-ofassessment-tasks-policy.pdf Submission of special consideration applications for assignments, mid-semester tests and final examinations should be made online at: http://www.latrobe.edu.au/special-consideration Results, reviews and re-marks If you believe your assessment task has been marked incorrectly you may request a review of your marks. Please refer to the relevant policies, procedures and guidelines website at: http://www.latrobe.edu.au/students/exams/results La Trobe University 6 Schedule of Learning Activities Workshop Plan Week Date Topic Resources 1 09.01.17 The interconnected world of international management Luthans and Doh, Chapters 1-3 2 16.01.17 Managing cross-cultural differences Luthans and Doh, Chapters 4-6 3 23.01.17 Cross-cultural communication and negotiation Luthans and Doh, Chapter 7 4 30.01.17 Entry strategies and organisational structures Luthans and Doh, Chapters 8-9 5 06.02.17 Managing stakeholders and decision-making in international business Luthans and Doh, Chapters 10-11 Learning Activity Details Times and rooms are subject to change. To view the full time and location details for learning activities in this subject, please ensure you seek further information available at http://www.latrobe.edu.au/students/timetables You should also regularly check [at least once per week] the subject’s LMS site (where applicable) for updated information. Student Learning Unit (SL) The Student Learning Unit (SL) works closely with teaching staff in the Schools and on the Melbourne and regional campuses to ensure that all La Trobe students – including those from non-English-speaking backgrounds – develop high-level academic speaking, writing, reading, and numeracy skills required for successful learning in their courses. For further information, please see the website at: http://www.latrobe.edu.au/students/learning/ Learning Management System (LMS) The Learning Management System (LMS) is an Internet based system which allows you access to learning materials and to interact with other students and teaching staff in activities related to your studies from any location with Internet access. Most subjects have a LMS site into which you are automatically added as part of your enrolment into the subject. The LMS can be accessed at: https://www.latrobe.edu.au/lms/login/ by using your Username and Password provided to you on your Statement of Account. If you are having trouble accessing the LMS or want to find out more about LMS, please see the website at: http://www.latrobe.edu.au/lms/ Library The Library has many valuable physical and online learning resources that can help you with your study. On campus students should get to know the physical Library environment by going on a Library Tour. All students should get familiar with the Library website where online resources include:  Achieve@ Uni [latrobe.edu.au/students/support/achieve] – learn important skills needed at university, includes finding and using information in your assessment tasks, referencing, reading, writing and presenting academic language and maths skills;  Assignment Calculator [latrobe.edu.au/library/assignment-thesis-support/assignment-calculator] – plan your assignment schedule and submit on time;  Referencing [latrobe.libguides.com/referencing] – understand why and how we reference, includes the four major styles;  Expert Help [latrobe.libguides.com] – provides expert discipline and specialist help; get help here with assessment tasks;  Live chat to library staff [lib.latrobe.edu.au/chat] – live chat for help; during semester hours only. Student Support Services If you have special needs due to disability or other factors the Equality and Diversity Centre can provide advice and support. This Centre can be contacted by telephone on (03) 9479 2900 (Melbourne); (03) 5444 7410 (Bendigo); (02) 6024 9628 (Albury-Wodonga); National Relay Service Deaf and Hearing Impaired: T: 133677 (within Australia only). Email: Equality@latrobe.edu.au or refer to the website at: http://www.latrobe.edu.au/equality/. La Trobe University 7 Peer Learning Advisers Peer Learning Advisers (PLAs) are experienced students who can help you with assignment and thesis writing, maths and statistics and other academic skills. PLAs are friendly and approachable and come from many disciplines; e.g. health sciences, business or education. Their drop-in service is available at these campuses: Bundoora, Bendigo, Albury-Wodonga, Mildura and Shepparton. Their timetable is available online: latrobe.edu.au/students/learning/drop-in-learning-support. La Trobe University 8 Assessment and Feedback Details Assessment Task 1 Due Date % SILOs Assessed Reflective Exercise 22 January 2017 by 11.55pm 20% 1-6 Submission Details Students should submit the assignment through the Reflective Exercise submission link in the LMS Grading Criteria and Feedback Grading criteria will be provided on the LMS Description of Task Cultural dissonance is the term commonly used to describe a sense of discomfort, discord or disharmony arising from cultural differences or inconsistencies which are unexpected or unexplained, and therefore difficult for individuals to negotiate (Heine, 1997). This assignment requires you to reflect on a time when you have experienced cultural dissonance. It may have been whilst you were travelling, whilst you were watching a movie, at work or at university. In reflecting upon your experience of cultural dissonance, ensure you address the following: 1. Clearly define the term ‘cultural dissonance’, drawing on appropriate academic literature. 2. Provide a detailed description of the nature of the cultural dissonance you experienced. In your discussion, explore the cultural values or dimensions that were causing the dissonance. 3. How did you overcome the dissonance you experienced? What lessons can you take from this experience? Your assignment: o should be approximately 1000 words (+/- 10%), excluding references. o may be written in the first person (for example – I went on a holiday to Bali last year ……) or the third person. The only requirement is that you be consistent throughout the paper. o should be referenced appropriately (both in-text citations and a reference list). Either Harvard or Academy of Management referencing style will be accepted. Ensure that you apply the same style throughout the assignment. o should be submitted through the Reflective Exercise submission link, and the file labelled in the following way: TutorsInitials_ YourID.docx (for example, JC_ 1234567.docx) Helpful Resources: Heine S.J. and D.R. Lehman (1997) ‘Culture, Dissonance and Self-Affirmation’. Personality and Social Psychology Bulletin, 23(4): 389-400. La Trobe University 9 Assessment Task 2 Due Date % SILOs Assessed Group PechaKucha (Group Presentation) 5 February 2017 by 11.55pm 30% 1-6 Submission Details Groups should upload the file to Youtube, and submit URL as per instructions on the LMS. Grading Criteria and Feedback Grading criteria will be provided on the LMS Description of Task Students are to form groups with four members. You are a team of recently graduated La Trobe University students. In your final year of University, you created a company that designs and manufactures trendy t-shirts that appeal to 15 to 25-year-old market. To start your company, each of your parents provided some start-up capital. Your t-shirts are of a very good quality, and have fun slogans printed on them. Your best sellers include the ‘YOLO’ and ‘Shake it off’. An interesting feature of your t-shirts is that they are carbon neutral – that is, the company has pledged to offset any carbon emissions in the production process by funding carbon projects in Melbourne that lead to the prevention of greenhouse gas emissions. Each t-shirt has a tag on it which states the amount of carbon emissions released into the atmosphere to produce the t-shirt, and how this has been offset. The quality of the t-shirts, the slogans and the carbon neutrality goal have made the t-shirts extremely popular – in fact, demand is outstripping supply tenfold. The business has been operating in Melbourne for some time. All t-shirts are designed and manufactured in your Brunswick headquarters, and are sold through several local retail outlets. You are now looking to expand into new markets internationally. You are of the opinion that you will need to outsource the manufacture of your t-shirts to compete in the international market – it is the only way you can increase production volume and be price competitive. You have been advised by an international business expert that you should outsource production to Bangladesh. You are to prepare a PechaKucha style presentation to your parents and other investors that are interested in funding your international expansion. In your presentation, you are to examine the following: o An overview of the company, including its name and current business strategy o Justify your decision to internationalise to the investors. Consider which markets you might sell your t-shirts in, and provide data to support your arguments o Explain your entry strategy into this new market/s, and justify your strategy. o Draw up a new organisation chart which includes the new overseas operations, and explain why you have adopted this structure. o Consider four potential challenges you might face in outsourcing production to a manufacturing company in Bangladesh. How will you address these challenges? You could consider differences in cultural dimensions, communication practices and negotiation processes between Australia and Bangladesh, or issues of control and decision-making, in your answer. o Identify the concerns of the local Bangladeshi community regarding your operations there. What plans do you have to deal with their concerns and to ensure a long-term cooperative relationship? What is a PechaKucha style presentation? A PechaKucha presentation has 20 slides and each slide is set with the software’s timer to display on the screen for exactly 20 seconds before the next slide advances. For this reason, PechaKucha is sometimes referred to as 20×20 presentation. PechaKucha, which means ‘the sound of conversation’ in Japanese, was first conceived by Tokyo architects Astrid Klein and Mark Dytham, who were seeking a way to encourage student presenters to use PowerPoint in a more organized and succinct manner. The format inspires creativity by imposing constraints upon the presenter. You only have 20 seconds to convey the information on each slide, so you need to think very carefully about how you present the information visually on the slide, and what you will say about the slide in 20 seconds. We would like students to pre-record their entire presentation, so that on the day of the presentations, you will just play your presentation to the rest of the class. In order to do this, you will need to learn how to: o Set the slideshow timer to 20 seconds for each slide (see Transitions>Timing in the PowerPoint menu); and o Do voiceover narration in PowerPoint to accompany the information on the slide (Slide Show > Record Slide show in the PowerPoint menu). La Trobe University 10 Assessment Task 3 Due Date % SILOs Assessed Examination Examination period 50% 1-6 Description of Task The final examination is designed to test student’s knowledge of organisation theory covered this semester. The examination will be held in the University examination period. It is the responsibility of students to ascertain the date and time of the examination. The structure of the final examination will be: o Part A: answer 3 out of 5 critical analysis questions. Each question is worth 10 marks, for a total of 30 marks. o Part B: a short case study analysis, worth 20 marks.



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